Today, I was in a dressing room, checking out a new outfit. Close by, two young ladies were chatting and I couldn’t help overhearing one of them say “In this, I look like a… [expletives deleted].” True, dressing rooms aren’t always a pleasant experience: unflattering lighting, doors or curtains that barely shut etc. I know,…

In Australia, Europe and other parts of the world, the beauty industry has caught up with an immutable truth: their clients now regard skincare products with increasing scepticism. For Prana, the realisation was a long time coming and the answer is instructive. Aside from our deeply personal respect for everyone who shares this planet with…

Every now and again, we get asked “Do you do discounts?” – that is a reasonable question and I don’t disparage anyone for asking, because… Being in service matters So let me explain. Our abiding principle from the beginning was to offer high-end products and service rather than be just another cheap high-street alternative. For…

To my clients Today I want to speak to two groups specifically… the first group, naturally, is clients. For all of you, men as well as women, there is always a first visit or perhaps a beauty treatment you haven’t had before. Either way, you’ve put your trust in me and may feel a little…

I have a theory I put into practice every day. It’s this: spend chosen moments doing nothing. Even better, think of nothing because these moments are pure gold. I know, it sounds like time wasted, but not so! They are actually opportunities to gather emotional balance, rather than rushing from one thing to another, ticking…

Trendy (noun): Setting a trend or stylishly following the crowd. I hope no one ever calls our salon ‘trendy’. I hope we are never featured in the social pages alongside photos of the famous, elegant and desirable (though according to Agnelo, I am already two of those anyway, thanks, darling who attend Prana events. Real…

For no reason at all I woke earlier than usual one day last week. I lay there dreamily as the early morning light crept over the warmth of our bed, thinking of our children, our family and the many clients who have become friends to Agnelo and I. As we sat in the kitchen together,…