Dhanyawad… Thank You!

When we really listen, speak with genuine courtesy and act as we would with those we care about; we are no longer strangers to people’s dreams and hopes. At Prana, clients become respected friends whose kind comments make everything worthwhile and each day a pleasure.

“Your endorsements and advocacy touches us deeply and makes our day! We honour each one of you.”
– Agnelo and Saroj

Ross thank you so much. Tuning into another person, giving them solace… humbles me.”
Saroj
You two were a breath of fresh air in my busy and stressful life. Thank you for the wonderful service you have provided. I will never forget.
Samantha Jayne
August 2018
Samantha thank you so much for your comments and the beautiful flowers you sent. The perfume reminded us of you all day long… how thoughtful you are! Enjoy your time in Melbourne
Saroj
Thank you so much dearest Saroj for pampering me yesterday. It truly made me feel very special and your healing touch was the blissful remedy to my stress and aches. You have an amazing gift to make others feel special and I am grateful to have experienced it. Have a wonderful day and look forward to the next time we meet up. xx
Maya Swailes
January 2018
Maya I am grateful to be given the chance to be here for you whenever you need me. Go well! I’ll be seeing you…
Saroj
A belated thank you for the wonderful welcome, service and treatment the other week Saroj, the best wax I have ever had and I so very much appreciated the conversation and your listening ear. Will be booking my next treatments once I sort out my schedule for the rest of the month. Looking forward to coming back. Thank you again…
Ania Wantuch
October 2017
Ania thanks so much for your kind words – it was good to be with you too:-). Go well. I’ll see you next time…
Saroj
When I booked my first appointment with you I had been told that you provided an excellent service. But it turned out to be much more than that. Your beautiful, calm nature makes me feel at ease as soon as I walk through your door. Your obvious passion for your art and determination to provide the best advice and service says so much about your character; I know I can trust you for any treatment. For you and Agnelo it isn’t about making a profit but about caring for and nurturing anyone who may step through your door so that they may leave a more calm and balanced person. Never have I felt so special, relaxed and revived during and after an eyebrow treatment! I didn’t think it was possible!

You always take the time to do that little bit extra, yet when I leave you make me feel like it has been your pleasure to have me there. Believe me, the pleasure is all mine! Congratulations and many thanks to you and Agnelo for creating such a beautiful sanctuary.”
Phebe Samson
March 2012
Phebe, thank you. Your beautiful words brought a tear to my eye. Saroj
Saroj
Treatments at Prana Beauty are a unique experience. Saroj’s personality, interest in her client and love of her work, with the intent of giving, shines through. When attending the salon I have been warmly welcomed by Agnelo. I love the Ayurvedic products and being able to surrender into complete relaxation. It is definitely one of my favourite places to be!
Marie thank you so much. You (and Ross too) know that ‘giving’ is truly being in service and comes from the heart…
Saroj
Visiting Prana is like visiting a spa in a luxury resort. The whole experience is very calming and peaceful. Each visit begins with a relaxing foot massage and ends with a little chocolate treat. Apart from the wonderful serene experience, Saroj’s treatments are excellent. You are never rushed and I am always very happy with the waxing treatment I receive. Since discovering this delightful spot, I go here for all my beauty treatments.
Julie-Ann Hind. Interior Designer
September 2011
Julie-Ann, you wrote that visiting us was like being in a luxury resort… thank you. You perfectly encapsulate the experience I want you and every client to experience.
Saroj
Saroj, I want to say how embarrassed I am about ‘overstaying my welcome’ yesterday. I went into such a relaxed state of mind that the sleep that followed was very deep and almost like an ‘out of body’ experience. The environment you create is so peaceful and conducive to total release of all stress that one gets lost in time and place. Thank you!
Kim
September 2014
Kim, you could never ‘overstay’ your welcome! I was content to be lost in time with you.
Saroj
Dear Saroj and Agnelo,
Thank you so much for the amazing customer service you have provided to me since I arrived in Perth 18 months ago. I am so happy that I stumbled across your salon and had the privilege of being one of your clients. You have provided the most incredible customer service I have ever experienced and I wish I could take you to Sydney! Thank you not only for the awesome brows, facials and skin advice, but your warm welcomes, advice and general interest in my life where I feel I am not only here for an appointment but also for a catch up with a friend. I will miss you!! xo
Samantha Bax
June 2015
Thank you so much Samantha. Farewell. Go well. Agnelo and I will always remember you. As for me, if I am very blessed, we’ll meet again one day…
Saroj
Saroj, thank you for my facial, it was a lovely gift. Although the experience was a new one, you made me feel so at ease and it was very pleasant. I was out with friends later that day and received quite a few positive comments on how radiant my skin looked, and it was so soft – no lumps, bumps or lines in sight! Knowing I looked and felt ‘radiant’ just made my smile bigger. I have been using my new cleanser every day and it is working really well. I always leave your care feeling happy and refreshed. Thank you.
Amanda King
June 2015
Amanda you have a beautiful smile… long may it radiate!
Saroj
Dearest Saroj and Agnelo, just a little note to say thank you so much for providing such an amazing service at Prana.
Saroj – your hands and heart are the warmest I’ve ever come across in the health and beauty industry. The skill of your massage along with your caring, gentle words throughout makes it a wonderful experience and I always walk out feeling relaxed, re-energised and ready to face the world again. Of all the day spas and salons I’ve been to around the world I can honestly say Prana is by far the best when it comes to customer care, service and quality of treatments!

Agnelo, your genuine care and hospitality is the icing on the cake!! Your passion for the business is evident, every visit. Thank you both so much for treating me like a queen. I’m just so grateful to have found Prana. Your kindness is appreciated beaucoup!
August 2014
Melissa thank you. I am grateful. What I do is who I am. If we are both made more content I am pleased.
Saroj
Dear Saroj, I just felt that I had to email you to say thank you again for making me feel so welcome and comfortable at your salon on Friday when I was feeling self-conscious and apprehensive before my waxing treatment. You are such a beautiful person and so passionate and brilliant at what you do. Coming to Prana was well worth the drive and there is no doubt that I will be back very soon. I can’t believe how painless you make waxing! I am so happy with the end result and feel so much better about myself. From your warm welcoming greeting at the door to your attention to detail and little personal touches along the way your salon is second to none! It’s a credit to both yourself and Agnelo. I hope you have a beautiful and relaxing few days at Preston Beach with your family. You really deserve it. I wish you all a very Merry Christmas and a safe, happy and prosperous 2014.
Alana Dyer
December 2013
Welcome to our world Alana – your trust in me, and your warmth, made my day. Happy New Year!
Saroj
Dear Saroj and Agnelo, wishing you and your family a very Merry Christmas and a safe and Happy New Year. Thank you for teaching me to stop during stressful moments and visualise myself putting large suitcases of negative emotions down on the ground, and walking away from them! I look forward to continuing all treatments and thank you for making me look and feel beautiful.
Sandra
December 2013
Thank you so much Sandra. It is wonderful to shed our stress and cleanse ourselves from the inside, isn’t it? Christmas greetings, and happy New Year to you too!
Saroj
Saroj and Agnelo – such a hidden gem you both are, tucked away in Applecross, a sanctuary from the crazy world outside. I never would have thought one could feel utterly at peace after a wax or brow appointment – but it’s true! Your amazing warmth, calm nature and generousity of spirit have saved me on many occasions. I hope you know how much I love your service. Thank you so very much xx ps. Can you please txt me the exfoliant when you can – brown sugar, honey and olive oil – any specific quantities or just mix til it feels ok?
Renata Sivacolundhu
May 2013
Thank you so much Renata. If you find sanctuary I am completely content.
Saroj
Your care and skill in your treatments and to your clients is superb – we’d definitely recommend you to others! Your professionalism sets you apart from other salons. Thanks again!
Rhonda Watkins
March 2013
Thank you so much Rhonda. It was a pleasure to meet you – when we are very blessed, strangers become friends.
Saroj
Dear Saroj and Agnelo, as an older woman and currently taking care of my very sick husband, I was reluctant to answer your advertisement in my local paper. However, I knew I had to do ‘something’! From the moment I walked into your very peaceful salon to the genuine warm welcome from both of you, any reluctance completely disappeared. Under the expert and gifted hands of you Saroj, I have appreciated the care you administer in my various treatments. Your sensitivity in assessing the areas of need, coupled with your amazing expertise and knowledge of anatomy, my body has been grateful to respond. I felt the early treatments with you were essential to my wellbeing… now I just relax and enjoy the pampering you both offer! The ‘outside’ may be treated to great satisfaction, but the ‘inside’ benefits are immeasurable. Thank you both.
Bernice Power
January 2013
Bernice, thank you so much for your trust in me. We are together, ageless, as one.
Saroj
Hi guys, just wanted to thank you both so much for your kindness, compassion and generousity of mind, spirit, body and soul. I am such a sook when it comes to waxing and Saroj made me feel very safe, relaxed and comfortable for my first waxing (it was about time:-) and wasn’t painful. I only wish I had done it many years ago. I am now converted:-) Love and Light Deb xoxo
Deb Matthews. Pet Nanny
December 2012
Deb it’s true, waxing has an unfortunate reputation, though in the right hands it needn’t be a painful experience at all! It pleases me greatly that I was there for you.
Saroj
Dearest Saroj,
just a small note to thank you for providing such lovely and pampering sessions at Prana. It is such a treat to come to a spa which practices such professionalism and shows such wonderful care for their clients. Look forward to seeing you soon. x
Dani McCarthy
August 2013
Dani thank you. I do care, and you can’t fake that! Come and see me soon, even if just to pop in and say hello…
Saroj
Thx very much for the session. It was beautiful and have been sleeping so well since! Really appreciate that you spent extra time with me in spite of your busy schedule. You will see me again soon!!! ♥
Madhu Seth
February 2016
Madhu, it was a wonderful experience for me too. Bless you! x
Saroj
Hi Agnelo and Saroj!
It was lovely to see you today and as always thank you so much for looking after me – it made a difference to my self-esteem and well-being this year especially with a busy lifestyle. Always looking forward to seeing you again soon.
Mary Sharlyn
December 2017
Hi Mary. It’s been wonderful to spend time with you too… I love that both our spirits are lifted. I sincerely thank you for that…
Saroj
Hi Agnelo and Saroj,
I really wanted to let you know that you made me feel truly special. It is so rare nowadays to find good service and beautiful treatments, a place where you are truly cared about and good products are used. In Prana, you have most certainly created this place. Saroj, you truly go above and beyond any expectations I may have had, your passion is evident, your attention to detail is spot on, and you simply feel like you are in the hands of a trusted friend who really cares that you are relaxing and that you are being cared for. You really do nurture the soul. When I leave, I always feel different.

Your treatments are more than just a pedicure or facial, or whatever I am having done. Sure, you use amazing natural products and spend just that little bit of extra time with me (well, all your clients really!!), but it’s also the journey which sets you apart. From the moment I walk in the door, my journey begins. It’s those extra little touches which make me keep coming back. I don’t get a lot of time to treat myself, being a busy mum of a one year old little boy. But it is worth making the time, as I feel so much better about myself when I leave – calm, refreshed and looking and feeling my best. Thank you for all you do.”
Phoebe Butler at Figger Lilly
November 2011
Phoebe, in saying that we made you feel special, you made us feel special too. Thank you.
Saroj
Hi Saroj. What amazing, magical hands you have. Thank you for the most amazing, relaxing facial yesterday. My skin looks and feels like brand new!! I always love coming to see you and listening to you, can’t wait till next time… xxxx

Agnelo, it was great to see you also and thank you so much for the delicious chocolates, can see why they are your favourite!! Look forward to seeing you both very soon… will give you a call if we go for pizza when we get back from Melbourne! You both should be very proud of your business, it is the best!!
Joan xxx
July 2016
Joan thank you… we are quietly proud of our business, but it is people like you who really make it what it is! See you on your return!
Saroj
Hello Saroj, hope you are having a nice day.
Sorry to text rather than saying this in person but am running out of time to pop in… Kyla and I wanted to THANK YOU from the bottom of our hearts. Kyla’s skin is absolutely glowing today and her forehead is looking much improved… we cannot put into words our appreciation for the kindness you show us and how much your expertise means to us, but again we simply say THANK YOU! x
Nadia and Kyla Sanchez
November 2015
Dears, thank you both for taking the time to text me… how kind. And I am very pleased to hear that Kyla’s forehead is much improved. That was my mission 🙂 Enjoy your day, both.
Saroj
Hi Saroj, it was so nice to be with you yesterday. Your salon is lovely; such a calming and peaceful place to come! When I have my next treatment I’ll purposely come early so that I can relax in the sanctuary to the beautiful sound of the fountain. Thank you for making me feel special. And thank ‘your employee’ for the lovely chai and biscuits:-)
Yogini Desai
July 2013
It was wonderful to be with you Yogini, thank you. (My ’employee’ is coming along nicely)…
Saroj
How can I begin to express my delight at discovering Prana! Saroj and Agnelo are the most wonderful and compassionate people I have ever met, who go out of their way to provide an exceptional experience! What makes Prana stand out from the rest is their truly warm and welcoming nature, and their ability to always go over and beyond.
Sarah Heraty
June 2013
Warm words indeed! Thank you so much Sarah. For us it is always about loving people, not just servicing clients…
Saroj
Hi Saroj, just wanted to say thanks for the treatment today always very relaxing at your salon. Also thank you for suggesting the eyebrow tint I really wasn’t sure at first but I now really like it, definitely given my face more definition. Thanks again.
Amanda Kayser
June 2013
How wonderful to journey along with you Amanda! You trusted me and I applaud you for that…
Saroj
Dear Saroj and Agnelo,
We love having you in our lives. You treat me (Linda) well and we enjoy your spirit of being.
Linda and Martijn
April 2013
Thank you so much. I treat you with love and respect Linda. It is all we should ever do for each other, isn’t it?
Saroj
With Saroj and Agnelo you are in the hands of a truly professionally caring trusting and friendly couple, who offer you the best quality service you can find. The Prana experience leaves you calm and refreshed. I couldn’t recommend anybody better.
Christine Gom
March 2013
Thank you for your kind words Christine. I care, and perhaps that is the secret. Who knows?
Saroj
Dear Saroj and Agnelo, thank you both for making me and Ian feel so welcomed from the moment we entered Prana. The Ayurvedic experience was a first for me and it was a very calming and enjoyable one. Thank you Saroj for your prayers.
Michelle Kwong
February 2013
Michelle, thank you. Ayurvedic massage is perhaps the kindest and most dedicated of treatments and I am pleased to have been your first experience of it…
Saroj
Hi Saroj, I just wanted to send a quick email to say how wonderful my Prana Madhur treatment was today! My first visit far and beyond exceeded my expectations, so thank you! I am already thinking about my next visit. And thank you also for the $10 voucher, that was a lovely surprise! Thanks again and all the best.
Felicity Hunt
February 2013
Felicity, you placed yourself in my hands – unknown and untried. I respect your trust and I thank you for it. I am humbled (and quietly proud) to have been in service to you…
Saroj
I am so pleased to have discovered Saroj’s salon. Prana is a place where total dedication and care is the norm; and Saroj herself is a rarity in this world, a business owner who treats everyone with kindness and genuine respect. Prana is a haven – a place to relax, comfortable in the knowledge that I am in good hands. Thank you Saroj, long may your warm smile greet every client!
Iris O’Connor. Applecross
August 2011
Iris, thank you. Your own warm smile made my day…
Saroj
Dear Saroj.. I wanted to say thank you for the wonderful experience I had with you on Saturday I truly felt like a Queen with so much caring, and pampering. Your approach is quite unique and truly memorable. I’ll be seeing a lot more of you in the years to come. Thank you so much.
Beverley Delaharpe, NLP Practitioner
December 2011
Beverley, to us you are queen 🙂 Thank you
Saroj
Dear Saroj, my apologies for taking this long to thank you again for the wonderful Indian food demonstration you gave at the South Perth Learning Centre. You really were sensational. All who attended are still talking about it. And those who smelled the delicious aromas from the kitchen are asking for recipes. A HUGE thanks for coming along – and also to Clara and your son Angelo for assisting. We are incredibly grateful.
Sue Emmett
June 2012
Dear Sue, thank you. What a wonderful opportunity it was to come together and share our love of food and cooking. It was so much fun!
Saroj
Prana offers that little bit of something extra special that sets them apart from the rest – the love of being in service to others. The sincere joy in making others feel centered, at peace, energised and in touch with their inner beauty. Exceptional service and One Thousand welcomes await you at Prana! Many thanks and Much Metta (the practice of loving kindness).
Katy Ann Barnes
May 2012
Katy, I am touched by your words; thank you so much. You remind me of our purpose in life…
Saroj
To Agnelo,
This is to say a huge big thank you. You might think that you have not done much to help but I beg to differ. You have shown me that I can lose the weight on my own with little changes. In 1 week I lost 2cms off my waist and 1kg. Unfortunately for me I went a little crazy over Easter but am now back on track. I am looking forward to feeling healthy again, like I did before Easter. I want to try for 4 weeks on my own with dieting change and exercise. I now realise that they work together. Your kindness and firm approach have been very helpful to me and I cannot thank you enough. I will keep you updated. Please accept this gift as a token of my appreciation. Kind regards, Wendy Lynch.

PS: The tuna mix salad is such a big hit with me and my family. Please tell Saroj it is a wonderful recipe.
Wendy Lynch
May 2012
Wendy, I am touched by your words; thank you so much. You remind me of our purpose in life…
Agnelo

“Hello Saroj! I have remembered to send you a picture of my tan this time! This was at the wedding, exactly 24 hours after my appointment and the application was as perfect (and natural) as it is every time. As usual I am reminded why I only trust you to do my tan for any special occasion. Thank you for your attention to detail and care, it is so rare and truly special. You always make me feel beautiful…” – Emma Openshaw


“Dear Emma, you look wonderful! Thank you so much… I shall treasure the photo always and remember your kind words. Bless you…” – Saroj