These days, every business makes sure to place a Customer Satisfaction guarantee somewhere on its website. There are customer reviews courtesy of Google and all sorts of ways to share your experience with others. So the question must be asked: what exactly are we as a business prepared to do when your experience falls short of the expectations you rightly have, or something (anything, really) disappoints you?
Our promise – we will always be responsive
If you are unhappy with any aspect of our service we want to hear about it and (more importantly) remedy it. We hope you never have reason for complaint but if you do, we offer the full treatment again at no charge – or a full refund.
Your choice. Love, Saroj