How many real people answered your phone enquiry today? How many texts and/or emails went unanswered? And what about those annoying forms? Ouch!
Part of the high professional and personal standard I insist on at Prana is that when you need to talk – it is actually Me you talk to!
Yes, online technology is wonderful… but it is not always satisfying is it? For me, there’s a little too much anonymity and blind hope in it.
That’s why, when you ring the salon to ask a question (whether it’s complex or simple) and I am unavailable, please leave a message with our charming receptionist (Agnelo -:) who will make sure I return your call as soon as possible that same day. That way, we can talk for as long as you like, and I can give you a much more detailed and thorough response.
Remember, you can call me any time, not just during salon hours. I am available 24/7.
I want to hear “Yes, got it, thank you Saroj!” every time… love, Saroj