Prana Blog

Our Promise – Customer Satisfaction is Paramount

a happy (future) customer!

These days, every business makes sure to place a Customer Satisfaction guarantee somewhere on its website. There are customer reviews courtesy of Google and all sorts of ways to share your experience with others. So the question … Read more…

Decisions, decisions…

choices to be made about treatments and sometimes cost

It's true, most of our important decisions are based on what can be done within budget (buying or building a house being one of the best examples of that). Here, our knowledge of the building industry, our relationship with the … Read more…

Unproven Claims? Not So with the Prana Principle.

prana principles of wellbeing

Saroj, friends and colleagues of mine are pretty tuned in to what's going on in medicine, naturopathy etc. (some of them you'll know, since they're clients of Prana). They adore you! Two things puzzle me though... firstly, they … Read more…

Being Different

Celebrating every little difference in clients

It is truly amazing to realise that since Agnelo and I opened our doors 7 years ago, Prana has managed to amass more than 200 treatments. "How can the same treatments be performed over and over without becoming mechanical? Don't … Read more…

The trials and tribulations of a lady in the dressing room

The trials and tribulations of a lady in the dressing room

Today, I was in a dressing room, checking out a new outfit. Close by, two young ladies were chatting and I couldn't help overhearing one of them say "In this, I look like a... [expletives deleted]." True, dressing rooms aren't … Read more…

Prana (an uncompromised life)

uncompromised: unsullied by commerce

In Australia, Europe and other parts of the world, the beauty industry has caught up with an immutable truth: their clients now regard skincare products with increasing scepticism. For Prana, the realisation was a long time coming … Read more…

Discounts? We just do more in the first place…

discounts? we just do more in the first place!

Discounts Every now and again, we get asked "Do you do discounts?" - that is a reasonable question and I don't disparage anyone for asking, because... Being in service matters So let me explain. Our abiding principle from … Read more…

Spray Tans – extraordinary takes a little longer

spray tans - extraordinary takes a little longer

Quality Spray Tans You know, there is nothing like a big event (especially when the weather turns cool) to bring out the spray tan treatment! The much anticipated wedding event, the Winter balls, end-of-term celebrations or a … Read more…

Skincare packages? Not so fast!

skincare package myths

Skincare packages There is a great deal of trust involved when we sign on for a course of skincare treatments. Are we in good hands and being advised correctly? Or are we simply being 'marketed to'? The answer is YES, and MAYBE … Read more…

I see You

I see You

To my clients Today I want to speak to two groups specifically... the first group, naturally, is clients. For all of you, men as well as women, there is always a first visit or perhaps a treatment you haven't had before. Either … Read more…